1.1. Acceptance of the Conditions

By accessing and using our website (hereinafter the “Site”), you agree to the terms and conditions described in this document (hereinafter the “Terms of Use”). These terms have the same validity and effect as a written and signed contract.

1.2. Modification of the Conditions

BE MATE reserves the right to modify these Terms of Use at any time. Modifications will be effective upon their publication on the Site. It is the user’s responsibility to regularly review the Terms of Use to be informed of any changes. If you continue to use the Site after the publication of modifications, you accept the new Terms of Use. If you do not accept these conditions, please do not use the Site.

1.3. Requirements: Minors

Minors under eighteen (18) years of age cannot register or access the Services without the supervision of their legal representatives. By using the Site, you declare that you are at least 18 years old or that you are using the Site under the supervision of a legal representative

1.4. Interpretation of the Conditions

These Terms of Use constitute the complete agreement between the user and BE MATE regarding the use of the Site and the Services. The omission of BE MATE to exercise any right or provision of these Terms will not constitute a waiver of such right or provision. If any provision of these Terms is declared invalid, the remaining provisions will remain in full force and effect

2. PURPOSE: Content and Services of the Site

2.1. Description of the Site

The Site provides information about our apartments, services, promotions, and how to contract them. Our Site is compatible with all browsers and accessible from any device.

2.2. Services Offered

Through the Site, BE MATE offers a variety of services related to accommodation in our apartments. This includes reservations, access to promotions, newsletters, and an exclusive private area called Club Vip Mate. Club Vip Mate members enjoy additional benefits such as special rates and travel guides.


3.1. Promotions and Contests

The specific terms and conditions for each promotion or contest will be detailed on the Site at the time of the offer.

3.2. Registration and Newsletters

To subscribe to our newsletters and receive information about promotions and services, you must complete the registration form and accept our privacy policy.

3.3. Right of Withdrawal

According to current regulations, contracts for accommodation services for purposes other than serving as a dwelling, with specific dates of execution, do not include a right of withdrawal.


4.1. User Obligations

Users must use the Site responsibly, ethically, and legally. It is prohibited to engage in activities that may damage, disable, overload, or impair the Site or the services offered. The transmission of offensive or illegal content is also prohibited.

4.2. BE MATE Obligations

BE MATE commits to making every effort to ensure that access to the Site is continuous and error-free. However, due to the nature of the Internet, this cannot be guaranteed. There will be occasions when access to the Site will be interrupted for maintenance or updating tasks.


5.1. Reserved Rights

All content on the Site, including text, graphics, logos, icons, images, and software, is the property of BE MATE or its licensors and is protected by intellectual property laws. It is prohibited to copy, modify, distribute, transmit, display, or perform any other use of the content without the express authorization of BE MATE.


6.1. Duration of the Conditions

These Terms of Use will remain in effect until modified or terminated by BE MATE. New conditions will be effective upon their publication on the Site.

6.2. System Unsubscription

Users can unsubscribe from the system at any time by sending an email to [email protected] with the subject “Unsubscribe from the system”. They must identify themselves by providing a copy of their ID/NIE, passport, or driver’s license.


BE MATE will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or the services offered. This limitation of liability will apply to the maximum extent permitted by law.


8.1. Privacy and Cookies Policy

BE MATE processes all personal data in accordance with the General Data Protection Regulation (GDPR). We use cookies to improve navigation and the services offered on the Site. The privacy policy and the cookies policy are available on the Site for consultation.

8.2. Customer Service

For any inquiries or communications, users can contact BE MATE via email at [email protected] or by calling +34 915 947 106.

8.3. Applicable Law

Governing Law By visiting or using the Site or the Service, you agree that the laws of the state of English, without regard to principles of conflict of laws, will govern these Terms of Use as well as any dispute that may arise between you and the Company or any of our affiliates.

Last updated: 29 September 2014